You may recall my post from January about my IT department’s response to my penis email. Well, here’s some more IT fun.
Before you read this please understand: our IT folks rock. In no way do I intend to belittle or direspect what they do for uson a daily basis. They work hard and really know their stuff. It just happens that in addition to knowing their “IT stuff” they also know a few more wordly things.
Here’s an IT request submitted by one of my coworker friends. Granted, she started it.
Subject: Completed WO# 20549 – Printer issues?
Summary: Printer issues?
Description: Hi – when I try to print anything from [our database], I get a message asking “Do you trust this printer?” As if it was a shady felon wearing a ski mask asking me for directions on a dimly lit highway. Then it says I need to install a driver. Please help – I just want to print!
01/25/2012 9:34:41 AM (GMT-5:00) Eastern Standard Time, Logged by: [IT Helpdesk] – Masked felon was apprehended using the help of a blind psychic and the printer driver has been restored to its full working potential!
And recently I had to submit a helpdesk ticket because I received this email:
From: firstname.lastname@example.org [mailto:email@example.com]
Sent: Friday, February 24, 2012 10:27 AM
Subject: Symantec Mail Security detected prohibited content in a message sent from your address
Location of the message: SMTP
The message was Quarantined
This was done due to the following Symantec Mail Security settings:
Rule: New rule for Body Words
Viagra (Matchlist name : Message Body Words)
Yep, you read that correctly. Someone’s spam security system thingy thinks that I sent out an email with the word “viagra” in it. When I mentioned this to the BBE (who is also an IT nerd) his response was… wait for it… sounds like you just wanted your headers to “grow” har har har.
I don’t know who’s worse, my IT department or my BBE.